No game account, advertising or analytics SDK. Your game progress stays in the app's storage on your device. Purchases are processed by Apple. You decide whether to enable local reminders, share a result or send us an email.
1. Game data on your device
The game stores puzzle progress, saved boards, stars, settings, notebook progress, achievements, daily repair-call results and streaks, event progress, and purchase ownership status locally. We do not receive this saved game data on a developer-operated server.
Deleting the app may remove its local progress. Apple may include app data in iCloud or computer backups according to your device settings. Those backups are managed by Apple; we cannot access them. Tia's Lights does not provide its own cross-device cloud-save service. Restoring a purchase restores purchase access, not every puzzle result.
2. The Full Journey purchase
The Full Journey is an optional, one-time purchase processed through Apple's App Store and StoreKit. The game reads product and verified purchase information, including price, transaction identifier, ownership status and any refund or revocation, to provide the right access. Purchase ownership information is kept locally by the game. We do not receive your payment-card or banking details.
Purchasing and restoring need the App Store to be available. Apple handles payment, Apple Account and purchase records under Apple's Privacy Policy. Purchase-related support messages are separate and are sent only if you choose to contact us.
3. Optional reminders and sharing
If you choose to enable daily reminders, the game requests iOS notification permission and schedules local notifications on your device. The reminder uses your local daily-play status. It does not use a developer push-notification server or send a push-notification device token to us. You can turn reminders off in game Settings or manage notification permission in iOS Settings.
If you choose Share on a daily result, the game opens the iOS share sheet with a text summary of that result. The app or recipient you choose processes the shared text under its own policy. Nothing is shared automatically.
The game does not request access to your camera, microphone, contacts or location. Its sounds, music and haptics follow game and device settings.
4. Support messages and website visits
When you email us
Send Feedback opens your email app. If you send a message to suppport@ilovetechmon.com, we receive your email address, message and any attachments you choose to include. We use them to reply, investigate the issue and maintain relevant support records. Our email provider processes the correspondence to deliver and store it.
Do not send passwords, Apple Account credentials or payment-card details. Remove personal information from screenshots. Contact us to request deletion of information you sent, subject to records needed to address the request, meet applicable obligations or resolve disputes.
When you visit these pages
This website uses Tencent Cloud hosting. Delivering and securing a website request may involve technical information such as your IP address, requested URL, browser or device request headers, time, response status and security signals. The hosting provider's processing and retention depend on its service settings and applicable requirements.
Our site code does not add advertising trackers, analytics scripts, cookies, login forms or upload forms. This does not mean the hosting provider keeps no operational logs. Website requests and support emails are separate from game data stored on your iPhone. Relevant providers may process information in countries where they operate.
External links open the service you choose. Apple's services, your email provider and chosen sharing destinations have their own privacy policies. We may disclose information when required by law or needed to address fraud, abuse or security incidents.
5. Your choices and requests
You can play without creating an account, decline optional reminders, manage permissions and Apple backups, remove local game data, and choose whether to share a result or contact support. We cannot retrieve or erase your locally stored game progress remotely.
Contact suppport@ilovetechmon.com with questions or a request about personal information you sent us. Depending on applicable law, you may have rights relating to access, correction, deletion or a copy of information we hold. We may need enough information to confirm that a request relates to you; please avoid sending unnecessary sensitive information.
Children
The game does not ask children to create an account or submit personal information. If you believe a child sent personal information to our support address, contact us so we can review and respond.
6. Contact and updates
Tia's Lights is provided by I Love Tech Mon. For support or privacy questions, email suppport@ilovetechmon.com and identify Tia's Lights in your message.
We will update this policy when the app or website's data practices change. The effective date identifies this version. The game's terms use Apple's Standard End User License Agreement (EULA).